Executive Summary Phase 1 ยท September 2026 Confidential
Built for the road to $800M.
SPATCO grew to roughly $350M in revenue on relationships, field expertise, and hustle โ with no CRM behind it. Under Kian Capital's mandate to reach $700โ800M ahead of a 2028โ29 exit, the next $450M needs a system. Phase 1 puts that system in place without touching SAP.
$350M → $800MRevenue → Target
700+Field Technicians
36Locations
$115,000Phase 1 Implementation
The Challenge
Sales activity is split across SAP, SharePoint, and email, with separate logins for sales, sales support, and estimating and no single record of a deal. Roughly 80โ90% of new business comes from existing relationships โ there is no fit-scoring, no lead prioritization, and no rep-level visibility into account whitespace. And the ~30 trade shows SPATCO runs each year are captured on badge scanners and manual spreadsheets, with no view of what happens to a lead after the show and no campaign ROI.
Fragmented QuotingThree systems, multiple logins, no shared opportunity record across sales, support, and estimating.
Reactive-Only Sales80โ90% of business from existing relationships. No fit-scoring, no whitespace visibility.
No Campaign Attribution~30 shows a year captured manually. No follow-through visibility, no measurable ROI.
The Solution โ Phase 1 Scope
Sales Cloud gives every deal one opportunity record across all three teams. Marketing Cloud turns trade-show leads into tracked campaigns with real attribution. Data Cloud Foundations unifies account profiles so whitespace becomes visible and actionable. Critically, SAP remains SPATCO's system of record โ finance, inventory, and service contracts do not move. Salesforce sits on top as the front-end CRM and engagement layer, synced with the ERP.
Sales CloudOne opportunity record. Forecastable pipeline across 36 locations. SPIFF commission visibility built into the same record.
Marketing CloudBadge scan straight to campaign, automated follow-up journeys, and campaign influence reporting per event.
Data Cloud FoundationsUnified customer profiles across petroleum, environmental, EV, and service. Included with Phase 1 licensing.
Roadmap โ Phase 1 Only
Aug 10 โ Sep 2026Discovery & ArchitectureKickoff with LogicRain Technologies Inc., requirements confirmation, environment provisioning, configuration approach signed off.
Sep โ Nov 2026Configuration & BuildSales Cloud configuration, SPIFF commission plans tied to Opportunity data, and migration of up to 50,000 records.
Nov 27, 2026Enablement & Go-LiveSystem integration testing, user acceptance testing with real sellers, production cutover and hypercare.
The growth mandate has a clock on it. Kian Capital is targeting an exit in 2028โ29, which means the systems that support a $700โ800M business need to be operating โ not being implemented โ well before diligence starts. Every quarter SPATCO runs without a CRM is a quarter of pipeline, campaign, and whitespace data that never gets captured and can never be recovered. An August 10 start delivers go-live on November 27, 2026, putting a full year of clean operating history on the books before the exit window opens. The ask is $115,000 against a business already committing roughly $411K per year to a single SAP point solution that isn't going anywhere.